top of page
get assistance

Are you needing temporary food assistance?


We've got you covered. We believe everyone should have access to nutritious and sustainable food. Here in Medicine Hat we strive to make receiving assistance as easy and as stress free as possible. In just a few easy steps you can be feeling more confident and can direct your focus back onto other important things. Our goal is to make sure that you leave with a smile on your face and a feeling that we understand.

How to Apply

We ask that you call and book an appointment to meet with our Intake Advisor. During this call you will be asked to bring the following information to that appointment with you.

  • identification for yourself (if available)

  • identification for each member of the household (or document with names)

  • document with proof of address


We require this information to verify that you are a resident of our area and also to ensure that you receive the support you and your family need. 


Once you qualify, one of our volunteers will help you choose from a selection of fresh and canned items from our shopping centre. As well, you will be instructed on how and when you are able to book future appointments, if required.


Where to Call

Please call and book your appointment time during regular office hours. If you do not reach someone please leave a message as all messages will be returned within 24 hours, during regular office hours. Please leave only one message.

Intake Advisor 403-528-4313 ext 1 and if you dont have a phone you can email

Monday - Friday


10:00 am -4:00 pm

CLOSED for holidays so be sure to work that into your appointment times.


Here at the Root Cellar, we have many programs that you can be involved in to help you better your current situations.

For more information on our Programs click here.


Happy Family. Smiling Mother and Father with smiling baby between them.
bottom of page